Cancellation Policy

A commitment to therapy is essential for meeting counseling goals. Also, life happens, and appointments may need to be cancelled. To ensure a beneficial experience, I kindly ask that prospective clients familiarize themselves with my cancellation policy. If you are a new client in the process of reviewing Intake forms, you are welcome to reach out to discuss any questions or concerns you have about Practice Policies prior to signing forms. Active clients are encouraged to communicate any changing circumstances or concerns that arise throughout the course of therapy that could impact care.

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Cancellation Policy

 

Clients will be charged the full session fee for any appointment that is cancelled or missed for any reason. This is necessary because a time commitment is made to you and is held exclusively for you. The cancellation fee includes any amount normally covered by insurance, in addition to the copay amount. This is an out-of-pocket fee and cannot be charged to an HSA/HRS/FSA account. The cancellation fee may be waived for clients who reschedule a session the week before, the week of, or the week after the original session date. A regularly held spot does not stand in for, or get displaced by, a rescheduled session. Upon client request, the therapist will make every possible effort to reschedule, but makes no guarantee of available openings. ​

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